Questions & fuel assistance
Answers to our most common questions, plus where to turn for help with heating costs.
Frequently asked questions
Is there a minimum delivery?
Yes. The minimum is 100 gallons, which is what we base the price per gallon on. Some towns on our schedule have a 150-gallon minimum; see the delivery area.
Do you make emergency deliveries?
Yes, always. Fees depend on the time of day, where our trucks are, and whether it's after hours. If we can route you in, there's no extra charge. If the truck has already left your town, there will be a delivery charge. Automatic delivery customers don't need to worry about this.
If my burner needs to be restarted, is there a charge?
Yes. If the delivery driver primes and restarts your burner, there is a $50.00 prime/start charge.
Do you accept fuel assistance programs?
Yes. See the fuel assistance information below, or call the office and we'll help you get started.
Can I order online?
Yes! Order online any time and check the delivery schedule to see when your delivery will arrive.
What forms of payment do you accept?
Good old-fashioned cash, checks, and all major credit cards.
How often should my furnace or boiler be cleaned?
Every year, to keep it at peak efficiency. Schedule in the spring or summer to take advantage of specials. Learn about service.
Do you offer budget plans?
Yes! Budget plans run 9, 10 or 11 months and are set up starting in June and July. They're very cost-effective. Call to find out what fits your household best.
Do you sell pre-buy?
Yes. Following state guidelines, we can only sell pre-buy from May 1 through October 31. Swanzey Oil is a state-registered pre-buy dealer.
Help with heating costs
New Hampshire's Fuel Assistance Program helps eligible households with heating bills. In Cheshire County, applications are handled by Southwestern Community Services. Swanzey Oil accepts fuel assistance.
Southwestern Community Services
- Address63 Community Way, PO Box 603
Keene, NH 03431 - Phone(603) 352-7512
- Toll free(800) 529-0005
- Websitescshelps.org
Not sure where to start?
Call our office. We work with assistance programs every season and can point you in the right direction.
Call (603) 357-5400Running low? We're here for you.
Order online any time, or call the office for regular and emergency service.